Ezzmart - Shipping Policy

Ezzmart – Shipping Policy

Thank you for shopping with Ezzmart! We’re committed to providing fast, reliable shipping and a smooth delivery experience for all of our customers around the world. Please review the shipping details below.

1. Shipping Locations

We currently ship to the following countries:

  • 🇨🇦 Canada (Primary market)

  • 🇺🇸 United States

  • 🇬🇧 United Kingdom

  • 🇮🇪 Ireland

  • 🇳🇿 New Zealand

  • 🇧🇪 Belgium

  • 🇫🇷 France

  • 🇩🇪 Germany

  • 🇪🇸 Spain

If your country is not listed above, please check availability at checkout or contact us for options.

2. Processing Time

  • Order Processing: Orders are processed within 1–2 business days from the time of purchase.

  • Orders placed on weekends or holidays are processed on the next business day.

3. Shipping Time

  • Domestic (Canada & US): 3–7 business days

  • International: 7–21 business days, depending on destination and carrier

Note: Delivery times may vary due to customs or unexpected carrier delays.

4. Shipping Carriers

We partner with trusted global and local couriers to ensure safe and timely delivery:

  • USPS (United States Postal Service)

  • UPS (United Parcel Service)

  • FedEx

  • DHL (Primarily for international orders)

5. Shipping Rates

Shipping costs are automatically calculated at checkout based on:

  • Product weight and dimensions

  • Destination address

You will see the total shipping charge before completing your order.

6. Tracking Your Order

As soon as your order ships, we’ll send you a confirmation email with a tracking number. You can monitor your shipment directly on the carrier’s website using that number.

7. International Shipping & Customs

For international orders:

  • Customs duties and taxes may apply, depending on your country’s import laws.

  • These fees are not included in the product or shipping cost and are the customer’s responsibility.

  • Ezzmart is not liable for customs delays or fees incurred at the border.

8. Order Issues or Delays

If you experience any issues such as lost, delayed, or damaged shipments, please reach out to us as soon as possible so we can investigate with the carrier and resolve the matter.

📩 Email us at: wilnaut@ezzmart.com

9. Returns & Exchanges

Please refer to our full Return & Refund Policy for complete details on how to return or exchange an item.

💬 Questions?

We're here to help! If you have any concerns or need assistance, please don’t hesitate to reach out:

📧 Email: wilnaut@ezzmart.com

Thank you for choosing Ezzmart – where quality and customer satisfaction come first!