Get Help


We’re here to make your shopping experience smooth, secure, and stress-free. Below you’ll find answers to common questions and helpful links.

👤 Account Information

To create an account, click “Sign Up” at the top of our website. Once registered, you can:

  • Track your orders

  • Save favorite products

  • Manage your preferences

💳 Ordering & Payment

Ezzmart accepts the following secure payment methods:

  • Major credit/debit cards (Visa, MasterCard, Amex, etc.)

  • PayPal

  • Installment payment providers (e.g., Afterpay, if available)

All transactions are encrypted and processed securely.

📦 How Can I Track My Order?

As soon as your order ships, we’ll send you a confirmation email with a tracking link.
You can also log in to your account anytime to check your order’s status.

🔍 Track Your Order

Visit our dedicated tracking page and enter your tracking number to get real-time shipping updates.

✈️ Shipping Information

We ship globally with reliable carriers like USPS, FedEx, UPS, and DHL.

View full details here:
👉 Shipping Policy

🛍️ Product Information

Our team works hard to provide clear product descriptions and images to help you shop confidently.
Still have questions? Just contact us and we’ll gladly assist.

🤝 Customer Support

Need help or have a question?

📧 Email us at: info@ezzmart.com
⏰ Hours: Monday – Friday | 9 AM – 5 PM EST
We aim to respond within 24–48 hours.